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Click & Collect

Shopping with W Hamond has never been easier. Our fantastic online shopping experience is a quick and convenient way of ordering with us from the comfort of your own home. Whether you are searching for diamonds, designer jewellery or luxury watches, at W Hamond you can place your order day or night whilst at home or on the move.

If you don't have time to wait in for a courier or you would simply prefer more of a personal touch by collecting your order in store, then click and collect is definitely the best option for you. Enjoy a simple and easy checkout system along with our quick and efficient click and collect service available on all products across our website. You can collect your order from any of our 16 stores located across the Midlands and Northern England. 

For all in stock items, click and collect will be available from the next working day (if ordered before 4pm between Monday - Friday). If you require any adjustments or sizing changes to be made to a particular item on your order, please allow us a few days before collecting. In this instance, we will contact you by telephone and email to keep you updated on the progress of your order.

For out of stock items, click and collect is still available but we will contact you when your order is ready to collect. You can collect from any W Hamond store that suits you best.

JEWELLERY AND WATCHES CLICK AND COLLECT SERVICE

We understand that life can get very busy and it isn't always possible to sit and wait at home for that all-important delivery to arrive. There's also nothing worse than returning home to find a missed delivery card on the doormat! So instead of waiting, why not place an order online and select our click and collect service at checkout.

We can have all in-stock items ready for collection from the store of your choice within 1-2 working days. Just leave everything to us and we will notify you when your order is ready for collection by phone or email.

If you have any questions, special requests or you require an item for a specific time or date, contact our online sales team on 01947 603 330 or email us at info@whamond.com.

How to select Click and Collect within the checkout:

- Enjoy browsing our website and shopping online.
- Add your selected item(s) to you basket and follow the checkout process
- Select the store you would like to collect your order from
- Select your chosen payment method and pay online
- Collect your item(s) from your selected store 

In stock orders will generally take 1-2 days to reach the store while out of stock items may take a little longer. Please see the product pages for a more accurate delivery estimate or contact our customer services team who will be able to help with any questions you may have.  On the rare occasion that your order may take a little longer to arrive, particularly if sizing or alterations are required, we will contact you directly by telephone or email to keep you updated on the status of your order.

To collect your order we will require:

- A copy of your order acknowledgement email
- A valid form of photographic identification
- The original payment card (to verify your order)

As a security safeguard to protect each and every one of our customers, we must inform you that no other persons are authorised to collect your order. 

Please contact us prior to placing your order if you wish to use our click and collect service when purchasing online using our Interest Free Finance options.

STORE LOCATOR

For more information on our stores and where to find the boutique most convenient for you to collect from, check out our Store Locator page.

DELIVERY

As well as offering a click and collect service at each of our stores, we also offer free UK shipping on all online orders over £50. You can find our more about our delivery options on our Delivery Page.

Contact us today to speak with a member of our experienced sales team to help locate your nearest store or to arrange a special viewing of some of our fine jewellery products and luxury watch brands. Call us on 01947 603 330 or email us at info@whamond.com.

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