Courtesy has been part of our craft since 1979. We are committed to creating an environment in which our colleagues, clients, contractors and visitors are treated with dignity, courtesy and respect, whether in our boutiques, workshops, offices, by telephone or online.
We do not accept harassment of any kind towards members of our team or anyone visiting our premises. This includes sexual harassment, discrimination, bullying, intimidation, victimisation, abusive behaviour or any other conduct that may create an intimidating, hostile, degrading, humiliating or offensive environment, whether in person, in writing, by telephone or online.
We are committed to fostering a culture of respect and taking appropriate steps to prevent harassment and sexual harassment. We encourage anyone who experiences or witnesses behaviour that falls below these standards to raise their concerns so that they can be addressed promptly and appropriately.
Where conduct falls short of these standards, we will act to protect our people. This may include ending a conversation, declining to provide service, asking an individual to leave our premises, restricting future contact or, where necessary, involving the appropriate authorities.
The overwhelming majority of those we welcome share these values and we thank them for helping us maintain a positive, safe and respectful environment for all.
If you need any assistance with anything here, please call the head office on 01335 216 004 or email us at [email protected]
Thank you
C W Sellors Group Limited
