WE ARE AN OFFICIAL UK AUTHORISED RETAILER
We are an official retailer for all of the jewellery and watch brands featured online and throughout our stores.
Established in 1860 and widely recognised as begin the Original Whitby Jet Shop, we have spent over 150 years working with the beautiful gemstone Whitby Jet which can be found along on a two mile stretch of coastline on the majestic shores of Whitby, England.
More recently, we have broadened our branded product offering, having built up excellent relationships with some of the world's most prestigious brands and leading jewellery designers.
As an authorised stockist of all branded products featured website you can be safe in the knowledge that the piece of jewellery or luxury watch you are purchasing is 100% authentic and comes complete with official packaging and the full manufacturer’s warranty.
WHY BUY FROM AN AUTHORISED STOCKIST?
Buying from an authorised stockist provides you with the peace of mind and assurance that you are purchasing from a reputable retailer who has been given the permission to sell the products on behalf of the brand. As a customer, you are given a guarantee that the retailer has a direct supply from the brand and all products are supplied with the full manufacturer's warranty. This also allows you absolute assurance of the authenticity and origin of the piece you are looking to purchase.
When buying from an unauthorised retailer, you could be buying fake, unauthentic or stolen goods without knowing. Unauthorised stockists frequently offer their own warranty and not the manufacturers warranty. This can be problematic if you ever require a future repair as some manufacturers may refuse to repair an item purchased through an unauthorised retailer. It is likely that any future repair work would be handled by an unauthorised repairer who may not have had the necessary training and cannot access genuine parts to complete the repair for your item. This could lead to further damage, cost or loss.
Many unauthorised stockists choose to advertise their products at a discounted prices which may look appealing, but this is because they often source their products through illegitimate channels, often unable and unwilling to confirm where these items have been supplied from. This can also lead to uncertainty of the delivery of an item along with potential long delays.
Please note that we are no longer an Authorised Stockist for Grand Seiko.