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International Sales

There are so many reasons to purchase fine jewellery and luxury watches at W Hamond, especially if you are an international customer. We have been creating stunning collections of Whitby Jet jewellery for over 150 years becoming one of the UK’s leading independent family run jewellers. We pride ourselves on our fantastic customer service and we aim to give each and every one of you the luxury experience you deserve. 

As an international customer of W Hamond, you are entitled to a variety of worldwide shipping services, international payment options and tax-free shopping! Join the thousands of jewellery and watch buyers from around the world who already choose to shop with us. Take full advantage of our special offers and promotions available throughout the year delivered alongside our excellent customer service team who are all on hand to help. 

Worldwide Shipping 

Worldwide shipping is available across the entire website on all of our collections of fine jewellery and luxury watches. 

For orders over £500, we use FedEx which offer delivery within 2 days to most of Europe and 3 days for the rest of the world. The price for FedEx delivery varies depending on your country and postcode. For orders under £500, parcels are sent via Royal Mail Airsure which is normally a 2-3 day service within Europe and 5 days for the rest of the world. Again, pricing for this varies between £0.99 and £15.00 per order. 

All delivery charges to your country will automatically be calculated and displayed at checkout. 

International Payment Options 

We accept a wide range of payment types for international orders including bank transfer, PayPal, Amazon Pay, credit or debit card. If you wish to arrange payment in either Euros or US Dollars, please contact our customer service team who will be more than happy to arrange a currency conversion to allow you to make payment via bank transfer. 

Please note we are not able to offer any of our interest free finance options to international customers without a permanent UK residence. 

Tax Free Shopping for Non-EU Customers 

International customers outside of the EU can benefit from tax free shopping. If you have residence in a non-EU country, you can enjoy duty free and tax free shopping online at W Hamond. Simply add your selected items to the checkout, enter your non-EU address into the shipping address and our website will automatically deduct the 20% VAT charge off your entire order. 

VAT Refund Forms for Non-EU Customers 

We offer VAT redemption forms for all international purchases made in store. Please ask a member of our sales team who will be able to assist with claiming your VAT refund as a non-EU customer. 

If you have any questions or queries about making an online purchase or in relation to claiming your VAT refund, please contact our team of jewellery and watch specialists today on (+44)1947 603 330 or email us at info@whamond.com.

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