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VAT Refunds

Join the thousands of jewellery and watch buyers from around the world choosing to shop at W Hamond. As authorised stockists of all the fine jewellery and luxury watch brands on our website and as one of the UK’s leading independent family run jewellers, there are so many reasons to choose us, especially if you are an international customer. 

As an international customer of W Hamond, you are entitled to a variety of worldwide shipping services, international payment options and tax-free shopping! For information on our incredible international services, check out our International Sales page.

Tax Free Shopping Online for Non EU Customers

Benefit from tax free shopping online as an international customer with W Hamond. If you have residence in a non-EU country, you can enjoy duty free and tax-free shopping online.

Simply add your selected items to the checkout, enter your non-EU address into the shipping address and our website will automatically deduct the 20% VAT charge off your entire order. Delivery charges to your international address will also be automatically calculated at checkout.  

Tax Free Shopping VAT Refund Forms for Non EU Customers

We offer VAT refund forms for all international purchases made in store. If you are an international customer visiting the EU and looking to treat yourself to a brand new luxury watch or stunning piece of jewellery, we can provide you with a VAT Returns Form allowing you to benefit from tax free shopping.

Simply ask a member of our sales team for a VAT return form during or after you have purchased your desired timepiece or jewellery. Please note, we may ask for proof that you are eligible to benefit from a VAT Return form e.g  by asking to show your passport or another form of ID. At your departure airport, you will then need to take your form to be validated by HMRC Customs. Make sure to keep your receipts and purchases together ready to be shown. You will then be able to send off the approved form and be issued a full VAT refund.

Please note - A £20 administration fee is applicable on all VAT refund claim forms.

International Payment Options

We accept a wide range of payment types for international orders including bank transfer, PayPal, Amazon Pay, credit or debit card. If you wish to arrange payment in either Euros or US Dollars, please contact our customer service team who will be more than happy to arrange a currency conversion to allow you to make payment via bank transfer. 

Please note we are not able to offer any of our interest free finance options to international customers without a permanent UK residence.

If you have any questions or queries about making an international purchase or in relation to claiming your VAT refund, please contact our team of jewellery and watch specialists today on (+44)1947 603 330 or email us at info@whamond.com.